Privacy Policy

Who we are

Sovereign Video ("Sovereign Video," "we," "us") is a video calling application operated by [LEGAL BUSINESS NAME — e.g. Sovereign Video LLC], located at [BUSINESS ADDRESS]. This policy explains what we collect through our app and website at sovereignvideo.com, and how we use it.

Information we collect

• Account information: the phone number you sign up with, display name, and profile details you choose to add.
• Contact matching data: a one-way, salted cryptographic hash of each number in your device contacts — never the numbers themselves. See How we handle your contacts below.
• Call and usage data: call duration, resolution used, and minute balance, needed to operate billing and quality of service.
• Device and diagnostic data: app version, device type, and crash logs, used to fix bugs and keep the app working.
• Payment data: subscription and billing details are handled by our payment processor; we do not store full card numbers.

How we handle your contacts

When you allow contact access, each phone number is normalized on your device, then combined with a random value unique to your account and passed through SHA-256 before it ever leaves your device. We only ever receive and store that irreversible hash — never your raw contact list, and never a phone number in readable form. The hash is used solely to tell you which of your contacts also use Sovereign Video.

Mobile information and text messaging

Sovereign Video sends exactly one type of SMS text message: a one-time passcode (OTP) to verify your phone number when you create an account or sign in. Your mobile phone number and the fact that you requested a code are used only to deliver that single message.

We do not share your mobile information, including your phone number and SMS opt-in status, with third parties or affiliates for their marketing or promotional purposes. This information is shared only with service providers who help us deliver the message itself (such as our SMS delivery provider), and only to the extent needed to send it. All other categories of information sharing described in this policy exclude text message originator opt-in data and consent — that data is never sold or shared for marketing purposes, under any circumstance. See our SMS Messaging Terms for details on message types, frequency, and how to opt out.

How we use information

• To create and secure your account, and verify it's really you.
• To connect your calls and match you with contacts already on Sovereign Video.
• To calculate and enforce your plan's minute balance.
• To show a post-call ad if you're on the Free tier — never on Base or Pro.
• To diagnose problems and improve reliability.
• To comply with legal obligations.

When we share information

We share information only with the service providers that help us run Sovereign Video — video infrastructure, cloud hosting, payment processing, push notifications, and (for Free tier only) advertising partners for the post-call ad slot. We do not sell your personal information, and we do not share your contact hashes, phone number, or SMS opt-in data with anyone for their own marketing purposes.

Data retention and security

We retain account and usage data for as long as your account is active, plus a limited period afterward for legal and fraud-prevention purposes. All credentials used by the app are stored in encrypted configuration, never hardcoded in the app itself, and billing decisions are made only by our servers — never by the app on your device.

Your choices

• You can revoke contact access at any time in your device settings.
• You can opt out of SMS messages at any time — see our SMS Messaging Terms.
• You can request deletion of your account and associated data by contacting us.

Children's privacy

Sovereign Video is not directed to children under 13, and we do not knowingly collect information from them. [Adjust age threshold if your Terms specify a different minimum age.]

Changes to this policy

We'll update the date at the top of this page when this policy changes, and notify you in-app for material changes.

Contact us

Questions about this policy or your data: support@sovereignvideo.com, [SUPPORT PHONE], or by mail at [BUSINESS ADDRESS].